Overview
This Privacy Policy explains how Roxily collects, uses, shares, and protects information when you use our app, website, and related services.
Roxily is built to help couples and housemates organize chores, reminders, routines, and shared household progress. Some information you add to Roxily may be visible to the people you invite into your shared space.
Information we collect
- Account information, such as your name, email address, login provider identifiers, profile details, and avatar if you choose to add one.
- Household and activity content, such as spaces, members, chores, routines, schedules, reminders, assignments, completion history, settings, and preferences.
- Device and app information, such as device type, operating system, app version, crash reports, diagnostics, logs, and approximate usage events.
- Notification information, such as push notification tokens and notification preferences when you choose to enable reminders.
- Subscription information, such as product identifiers, entitlement status, renewal status, and purchase metadata from app stores or subscription providers. We do not receive your full payment card details.
- Website analytics information, such as page views and basic interaction events, when analytics is enabled for the website.
How we use information
- To create and maintain your account and shared household spaces.
- To sync chores, reminders, routines, assignments, and progress across your devices and invited members.
- To send reminders, account messages, service updates, and support responses.
- To provide subscription access, verify purchase status, and manage paid features.
- To understand service usage, fix bugs, improve reliability, and protect Roxily from abuse or unauthorized access.
- To comply with legal obligations and enforce our terms.
How information is shared
We do not sell your personal information. We share information only when needed to operate Roxily, provide the service, comply with law, or follow your instructions.
- With people you invite into a shared space, based on the content and settings you choose.
- With service providers that help us run Roxily, such as hosting, authentication, analytics, crash reporting, notification, email, and subscription infrastructure.
- With app stores or payment providers when needed to process and verify subscriptions.
- When required by law, legal process, safety needs, or to protect the rights and security of Roxily and its users.
- In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate protection for user information.
Retention and deletion
We keep information for as long as needed to provide Roxily, maintain records, resolve disputes, improve reliability, and meet legal obligations.
You can request account deletion or data deletion by emailing [email protected]. We may need to keep limited information when required for security, fraud prevention, legal compliance, or legitimate business records.
Your choices
- You can update some account, space, reminder, and notification settings in the app.
- You can disable push notifications through your device settings.
- You can request access, correction, export, or deletion of your account information by contacting [email protected].
- If you subscribed through an app store, subscription cancellation and refund options are handled by the relevant app store account settings and policies.
Security
We use reasonable technical and organizational measures designed to protect information. No internet service is perfectly secure, so we cannot guarantee absolute security.
Children
Roxily is not intended for children under 4. If you believe a child has provided personal information to Roxily, contact [email protected] so we can review and delete it where appropriate.
International use
Roxily may process and store information in countries other than where you live. When we do this, we use safeguards appropriate for the service and the information involved.
Changes to this policy
We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify users, such as updating this page or providing an in-app notice.
Contact
For privacy questions, account deletion requests, or data requests, email [email protected]. For general business inquiries, email [email protected].